Please read these terms & conditions carefully before ordering your yard greeting. By ordering any of our products, you agree to be bound by these terms & conditions.
PAYMENT: Payment is due at the time the order is placed. All payments are transmitted securely and are not stored by Sign Up Your Yard LLC.
DELIVERY: The yard greeting will be installed on the eve before your event date unless other arrangements have been made. The signs will be picked-up the evening of your event date. All prices include delivery, set up and take down of the yard greeting.
Please remember to notify the homeowner that they will be receiving the greeting within 24 hours so that they can make arrangements. Homeowners need to turn off their sprinkler systems and notify yard service companies for the duration of the yard greeting so no grass clippings get on the signs. Please have the outside house lights on after dark for easier sign installation.
Please note: Grass clippings are hard to remove or may damage the signs. A $20 cleaning fee may be charged if signs have excessive grass clippings on them. A $15 per sign fee may also be charged for any damaged signs.
All signs and stakes remain the property of Sign Up Your Yard LLC. If the yard greeting is a gift, please make the recipient aware of the following information:
- Please do not touch, move or remove any of the signs.
- Please do not tie other objects to them such as balloons.
- Please do not let children or pets play on or around the lawn greeting display.
Any damage, destruction or tampering with the Sign Up Your Yard signs and stakes is prohibited. Signs and stakes should not be moved without consent from Sign Up Your Yard. You are responsible for replacement of the graphic, letter or stake at full replacement value.
INCLEMENT WEATHER: We will not be able to install or take down your yard greeting if there is inclement weather such as lightning, thunderstorms, heavy rains, high winds, a blizzard, icy roads or other hazardous weather conditions that prevent set up, take down or will jeopardize the installer’s safety or the safety of our signs. If we are not able to install the yard greeting due to inclement weather, the customer can choose to reschedule to a new date based on availability or receive a full refund.
If the ground is frozen, we will use stands to insert the stakes into. This may change the exact look, color and/or type of greeting from your original order. When the stands are used, we will replace the individual Happy Birthday letters with a 1 or 2 piece “flash” that says Happy Birthday. Refunds will not be given if we have to use stands and a flash due to the frozen ground. We can’t help the weather, but we will make sure your greeting still looks amazing!
CANCELLATION: If the customer cancels their order prior to the day of delivery, we will offer the option to reschedule to a new date. If a new date is not chosen, then a 50% refund will be given to the customer. The rescheduled date will be based on availability. Cancellations made the day of a scheduled delivery will not receive a refund.
REFUND POLICY: No refunds will be given:
- If the homeowner requests the yard greeting to be removed.
- If the client gives us the wrong address.
- If the installer is denied access to a gated community.
- If animals or animal poop prevents the display from being set up.
- If there are errors that occur on order submission.
- If there are any other circumstances that prevent the installer from setting up the display that are out of their control.
- If the lawn is dry and difficult to install (we remind you to water).
RUSH ORDERS: Rush orders will only be taken over the phone. Before calling, please check availability of your date on the website. If the date says sold out on the website then there is no inventory available to do the order. Rush and same day orders will be accommodated with the following conditions:
- Based on available inventory
- A rush fee may apply
RIGHT OF REFUSAL: Sign Up Your Yard reserves the right to decline orders that are deemed inappropriate for the nature of our business. This may include items of a political, disrespectful or lewd nature. If an order is declined, a full refund will be given.
Sign Up Your Yard LLC and all representatives are not liable for any injury or damage that may be caused to any person or personal property during the use, set up or removal of any rental.
PHOTOS: By sharing your personal photos of your yard greeting with Sign Up Your Yard you automatically give consent for the photos to be used for advertising purposes, without compensation, including but not limited to Sign Up Your Yard’s website and social media outlets. You are also giving consent for us to share any photos that may also include children or minors in the photograph.
By placing an order with Sign Up Your Yard LLC you agree to all of the terms and conditions stated above.